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What Is Voice Over Internet Protocol And How Does It Work?

May 31, 2019 by Dwayne Salmon Leave a Comment

What Is Voice Over Internet Protocol And How Does It Work

Are you looking for a way to save money and improve efficiency levels in your business model? If so, then you might want to reexamine your business telephone systems and start exploring the possibility of a business VoIP phone service. In this article, we’re going to discuss what this is, why it could help you, and what you need to consider when making this particular change.

VoIP service providers are not new solutions and have existed in the mainstream market for nearly ten years. Ultimately, when you invest in this type of solution, you will be able to make and receive telephone calls through an online connection instead of your typical phone line. This does allow any small business to save money that’s just the tip of the iceberg of the benefits this type of solution can provide.

How Does It Work?

You might be wondering how a VoIP phone service would even operate. Well, you’ll be pleased to hear it’s not as complicated as it sounds. First, your voice needs to be converted using an analog telephone adapter or a piece of software that handles the same job. Once this happens, the information is sent over the internet in packets. It will then be converted back to an analog signal for the remaining distance.

On the other line, the call can be picked up by other VoIP users and typical telephones. A VoIP phone system can include a wide range of alternatives on the same plan too. This includes call forwarding, logs of calls, messages to email, and much more. It all depends on the plan you want and what you need for your business.

It’s great if you’re relying on your phone to be an information center instead of a simple device that you use to make calls.

Significant Benefits of VoIP Business Telephone Systems

 

VoIP Business Telephone Systems

There are so many benefits of using this type of business telephone system that it can be challenging to know where to begin. Most small businesses are interested in this option because it does provide a fantastic way to save money. Take long distance calls as an example. It’s possible that you are running an international business and speaking to different clients and customers around the world regularly. Well, with VoIP, long distance rates can be cut out of the equation entirely. VoIP service providers will also provide everything in one, easy to afford package. So, you can find the right option to match your business budget.

Yes, there is also a startling range of extras to take advantage of too. You can use the calls record option which means that you’ll have a record of every outgoing and incoming call. This is going to be useful to anyone operating in the customer service industry where it’s often crucial to have this data. It’s also an excellent way for a small business to affordable options like conference calling or auto attendant. With this option, you will be able to make sure that every call is answered, even when you have limited staff in your business.

You can also benefit from other smart features, including virtual numbers. These numbers ring in on a primary number, but they can be from different locations and states. Essentially, you can decide where you want your business calls to be coming from when you ring clients and customers. It gives you a way to appear as a local service and ensures you have more control over your brand image.

Furthermore, these systems are completely portable and can be used on cell phones too. You can set up your VoIP solution and then access it from anywhere at any time. As such, this is the perfect solution for the modern, flexible business that might be on the market today.

Who Benefits the Most from a Business VoIP Phone Service?

Business VoIP Phone Service

Small businesses and new entrepreneurs are the most likely to benefit from this type of set up, particularly when you think about saving money. Outside of the advanced features, it’s essential to be aware of just how far costs can be cut down. A typical business will have to pay hundreds of dollars a month for their home system. For a VoIP connection, this can be cut down to a fraction of the overall cost. You can even keep your typical phone line but avoid relying on it too much and improve the efficiency of your business model.

Don’t forget; a VOIP solution can run on the cloud. This means that all the information is accessible from anywhere with an internet connection. Employees will be able to access phone records and much more all on a secure server that is compliant with the latest data regulations.

What Do You Need?

What Do You Need

Are you wondering what you need for a business VoIP phone service? It’s essential that you have a broadband connection. This could be:

  • DSL
  • Cable
  • Wireless
  • T1

This should be an always-on connection, and you will need at least 128kps for uploads and downloads. Bear in mind; this is far below the standard or average internet connection speed. As such, you may already have everything you need for this type of connection and set up. Even then, it is possible to run VoIP systems on lower speeds using compression technology.

You then need to find the right provider. When you search the market, think about what you need from this service, the features you want and consider more factors than the essential cost.

Find Out More Now

We hope this helps you understand what voice over internet protocol is and whether it could be the right option for your business. If you are interested in learning more, Phase One Cabling can undoubtedly assist you. We’ll help you decide whether this will suit your business model and provide information on some of the different packages that are available to you. VoIP business packages can be built to accommodate a wide range of budgets. Regardless of what type of small business model you are running, we are confident a VoIP system will offer startling benefits in your company.

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